Frequently asked questions

FAQ’s

Where are you?

We’re inside the Grace Hotel – 77 York Street. Once you enter the hotel lobby, turn left and take the lift or stairs to level 1.

Click here to view a guide on lift access or here for a guide on access by escalator.

Do you have parking?

The Grace Hotel has a car park – entrance 124 Clarence Street. You can take the lift or stairs from the basement directly to our clinic on level 1. For their fees please see: https://www.gracehotel.com.au/parking

Do you see non-corporate patients?

Absolutely. Around half of our clients are individuals who just care about their health and visit us privately on an annual basis.

What’s the difference between you and a GP clinic?

The average GP will spend 15 minutes with you, if you’re lucky, often leaving you feeling rushed and unsatisfied at the end of the short session. At Executive Medicine, we spend a minimum of one hour (up to two and a half hours) with you to really thoroughly examine and address all of your concerns and potential problems. We take the time to get to know you, and are invested in helping you get healthier.

What’s the difference between you and your competitors?

One of our biggest differences is that we care and want to help. We offer recurring medical appointments throughout the year – as needed. We will work with you throughout the year as frequently as necessary to: be there when you become unexpectedly unwell, when you need your family seen, to check in on your stress levels and assist if you are going through a tough time; work with you to reduce your illness risk factors e.g. high blood pressure or cholesterol. That way we both ensure you are in optimal health.

What’s the cost of your services?

Our costs are very competitive and less than your annual car service. Give us a call for more info.

What cardiovascular screening do you do?

The Coronary Risk and Heart Evaluation includes conducting a resting ECG, exercise stress test (treadmill or bike), as well as analysing your height, weight, waist/hip ratio, body composition and fat measurement, blood pressure and resting heart rate.

What cancer screening do you do?

Blood testing, breast screening and HPV and PAP testing for women, skin dermatoscopy testing for melanoma and skin cancers, prostate check for males over 45, bowel cancer screening as indicated. The Lumify ultrasound can also identify abnormalities with the internal organs.

Why should I get an annual health assessment?

Most early (curable) cancers don’t give symptoms, and two thirds of men and one half of women don’t get any warning symptoms before their heart attack or stroke. 12 months is about the correct timeline to pick up diseases before they become too advanced.  More than 12 months is just too long if you have develop a problem that you are not aware of e.g. early prostate or breast cancer, or coronary artery disease.

How much can I claim from Medicare?

Medicare rebates vary from $80 to $250, dependent on the service and other factors.

What’s your cancellation policy?

If your appointment is cancelled or rescheduled within four working days of the scheduled date, this incurs a fee of 50% of the service cost, Whilst we try our best to avoid having to charge a cancellation fee, we cannot fill appointments slots with little notice, and of course we still have to pay our costs incurred.

How much does my health fund pay?

Sadly private health doesn’t cover prevention and screening.

Can I send my family and friends?

Yes! We are always very happy to receive referrals from our valued clients.